Are you the type of business person that likes getting phone calls from your website?
Do you get worried when the calls stop? You should.
I have clients call me all the time when their business slows down. I normally check the Web Analytics to see if the traffic decreased and if there were any economic changes that could affect their visitor traffic. I talk with my clients to see when this started then try to piece together a picture of what is going on and create a plan to get that traffic back.
I notice that several things need to be in place:
- Have your phone number visible on the website – normally in the header.
- Be sure to have a contact form on your website to send e-mailed requests.
- Do not place your e-mail address on the web apge unless you want to have your e-mail address harvested by the giant spam machines out there.
- Are you adding new content on a regular basis? – You need to keep your website up to date.
- Is your web hosting working properly? Does your website ever go down and how often? Did you have web site monitoring in place?
- Do you have call to actions in place? Like asking people to call or contact you for that special you posted?
These are but a few ideas – but you need to look over your website on a regular basis and keep checking your web analytics.
